FAQ

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REV. 11/30/18

Rental Agreement

FAQ

Q: What size dumpster should I rent?

A:  We recommend these dumpsters depending upon your need. Please call for further advice.

 

Q: What are the service areas for a dumpster rental?

A: In most cases we will provide service within 45 miles of downtown Dallas.

 

Q: How soon can I expect my roll-off dumpster after I have placed an order?

A: In most cases deliveries are made in the same day if orders are not placed late in the day.

 

Q: What does my dumpster rental quote include?

A: Prices quoted are for each empty roll off dumpster delivered. The price includes dumpster delivery, taxes, pickup and disposal.

 

Q: Can I order a dumpster rental in advance?

A: Yes. Although we have very good turn around times, this would ensure that the roll off dumpster is delivered on time especially the if the situation is time sensitive.

 

Q: How long is the dumpster rental for?

A: The dumpster rental time is for 21 days for 10, 15, 20, 30 and 40 yard dumpsters. We DO NOT automatically pick up until the customer has called for a final pickup. $10 a day fee per day occurs after 21 days.

 

Q: What fees can I expect or should I be aware of with my dumpster rental?

A: The only added fee to the prices is a $55 per ton after the ton limit. Scale tickets available upon request only in cases of overweight charges.

 

Q: Is there a weight limit on my dumpster rental?

A: The 10 yard and 15 yard weight limit is 2 tons; 20 yard is 4 tons; 30 yard is 5 tons; and 40 yard is 6 tons.

 

Q: What happens if I exceed the ton weight limit on my dumpster rental?

A: There is a 55 per ton charge.

 

Q: How high can I fill the roll off dumpster?

A: The max fill level is even with the top of the container. All containers are covered when picked up so they may be safely transported.

 

Q: How and when do I pay for my dumpster rental?

A: Payment is required upon delivery of the roll off dumpster.

 

Q: What methods of payment are accepted?

A:  Mastercard, Visa, Discover, Cash

 

Q: Do I have to be present when my roll off dumpster is delivered?

A: Although it is strongly recommended, it is not necessary. It is advised to mark/flag where and how far in or out the roll off dumpster is needed.

 

Q: Where can my roll off dumpster be set?

A: The front drive or front yard is preferred. Please note: Although we are extremely cautious, we are not responsible for damages to grass, sprinkler heads or driveways.

 

Q: Is a permit or license required for my dumpster rental to be on the property?

A:  No. It will be necessary that the entire dumpster be completely on the customer's property.

 

Q: Will the roll off dumpster fit in my driveway?

A:  Roll off dumpsters are 22ft long, and 8 feet wide. The volume is determined by the height of the roll off container.

 

Q: I have placed my dumpster rental order. Will someone automatically pick up the roll off container?

A:  No. A phone call is required.

 

Q: I have an alley driveway and I’m unsure if the truck will be able to maneuver into position to drop off the container before placing my dumpster rental  order, what should I do?

A:  Feel free to call us and ask for someone to drive by at no charge to review location on Google maps.

 

Q: What are AWD’s operating hours?

A: You can place a dumpster rental order between 8:00 am to 5:00 pm Mon-Fri and Sat 8:00 am to1:00 pm.

 

Q: How can I load the roll off dumpster?

A: The roll off dumpster has a door at the rear so you may walk or wheelbarrow heavier items into it.

 

Q: Does AWD recycle any material?

A: Yes. We recycle all VISIBLE scrap metal from the roll off container. Help us stay green by loading recyclables on top.

 

Q: What kind of material will exceed the 6 ton limit?

A: Dirt, rock, sand, brick, concrete, tile, excessive roofing, cement block, or loading with a machine that either scoops up dirt while loading or compacts material are all examples of things that may put the weight of the container over 6 tons.

 

Q: What is the best way to place my dumpster rental order?

A: Phone orders ensure the quickest response. Call 972 222 2444 to schedule your dumpster rental.

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HOURS & LOCATION
Location

Serving the Dallas -Fort Worth area

and surrounding cities. 

 

MAIN OFFICE

972-222-2444

Hours

Monday - Friday 

8:00 am to 5:00 pm

 

Saturday 

8:00 am to 12:00 pm

 

Services
  • Roll Off Dumpster Rental

  • Front Load Container 

  • Portable Toilets

  • Recycling & Waste Management 

  • Special Event Porta Potty Rentals

  • Hand Wash & Sanitize Stations 

Contact Information
Services We Provide
Get a Quote

Tel. 972-222-2444

Monday - Friday  8:00 - 5:00

Saturday  8:00 - 12:00

Sunday  CLOSED 

Locations We Serve
  • Dallas, TX

  • Fort Worth, TX

  • Addison, TX

  • Carrollton, TX

  • Garland, TX

  • Irving, TX

  • Farmers Branch, TX

  • Richardson, TX

  • Surrounding Cities

© 2013 by DG Online Services

(Dallas, TX Roll Off Dumpster Rental Company)

  • Roll Off Dumpster Rental

  • Front Load Container 

  • Portable Toilets

  • Recycling & Waste Management 

  • Special Event Porta Potty Rentals

  • Hand Wash & Sanitize Stations 

  • Recycling Containers 

 

*Some cities are franchised and not all services are available in the city limits.

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